Product Group Experience Lead

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Product Group Experience Lead
CopenhagenLocalITRef.: MA-237172
Maersk is the largest container shipping and logistics company in the world. A $40bn organisation with over 85,000 people, we ship roughly 20% of the world’s container freight. We are bringing our organisation together to become an integrated container shipping and logistics company, fundamentally re-thinking how we do business and provide an excellent customer experience.

Our employees and partners are vital in this and the Corporate Products & Solution Engineering team is on a mission to leverage technology to improve the employee experience, streamline processes and improve data quality – all through the power of technology. We need a Product Design Lead to join our leadership on this mission and build this new capability in Corporate Product & Solution Engineering.

We Offer
Joining Maersk you will embark on a great journey with career development in a global organisation. As Product Group Experience Lead you will gain broad business knowledge of the company’s activities globally, as well as understand how the complexity of Technology supports the Maersk strategy.

You will be exposed to a wide and challenging range of business issues through regular engagement with key stakeholders across all management levels within Maersk.

You will work and communicate across geographical and cultural borders that will enable you to build a strong professional network. We believe people thrive when they own their career paths and professional growth. We will provide you with opportunities to broaden your knowledge and strengthen your technical and professional foundation.
By choosing Maersk, you join not only for the role, but for a career. From here your path may take you towards extended responsibilities within Technology in a specialist or leadership role.

We aim to be a world-class professional IT organisation that delivers business value through automation, standardisation and innovation. We believe in empowerment where each of us takes ownership and responsibility for developing and implementing new ways of working.

At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Key Responsibilities
You will apply your craft to create a cohesive digital experience for our employees, vendors and customers. As Product Group Experience Lead, you will be facilitating conceptual and detailed design and UX activities, coordinating work and working confidently up and down the organisation. You will be a member of the Corporate Product & Solution Engineering leadership team and build the Design Thinking and UX capability for the group of products in this scope. In this leadership capacity, you will be contributing to the objectives of the overall product group and expected to be an influencer of Maersk functions to lift the awareness and priority of the employee and user experience.

You will be a part of a product-driven Technology organisation, working in product teams with talented professionals. Your focus will be on delivering a great experience for the users of our internal systems (e.g. HR, Finance, Procurement) working closely with the product teams and business stakeholders in the process. You will be expected to drive a strategic approach to the experience design of the products in the Corporate Products & Solution Engineering, whilst contributing to product delivery including analyzing user behavior to find opportunities for more value.

This will be a knotty, challenging problem requiring system-level thinking. Your ability to coach and foster collaboration will be key, along with an ability to present and defend holistic concepts at the top and bottom of the organisation.
Who we are looking for
  • Have 8+ years delivering design for digital systems, having strong leadership and coaching experience, preferably with people management
  • Be a people person that builds strong relationships and recognizes and incorporates the perspectives of others
  • Be able to shape the design approach appropriately for the context at hand
  • Deliver in-line with the expectations you set, standing or falling as a complete team
  • Be experienced in product-agile and project delivery
  • Be as happy shaping the direction as you are mucking-in
  • Confidently and defensibly be able to present your direction
  • Believe in an evidence-based, continuous improvement culture
  • Be happy in an environment that is undergoing large change.

We’d like you to provide a portfolio of work with your application that shows examples of your approach and way of working.
>Last application date: 01 March 2020.
For further information, please contact: Recruitment Partner Farhana Mohammed on
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information:
All the way.