Sales Support Associate

ApplyPrint Preview
 
 
 
Sales Support Associate
DubaiLocalCommercial/Sales/Business DevelopmentRef.: DC-139100
DAMCO is one of the world’s leading providers of freight forwarding and supply chain management services. For more than 100 years, we have been providing our customers with transportation and logistics solutions that support the way they want to do business, wherever they are in the world.
We Offer
We offer an exciting and attractive career opportunity in a truly global environment in a dedicated team with the possibility of continuous professional and personal development.
Damco is fast paced, challenging and with an international atmosphere where we focus on high performance, outstanding results, customer centric and respect for our employees in a safe environment.
Key Responsibilities
• Co-ordinate with activities of sales to ensure efficient defect free service to all customers the first time every time
• To provide after sales support and take ownership of all customer
• To take ownership of customer queries, responding to customer mails and ensure that highest customer satisfaction is obtained.
• Needs to build up the ability to take quoting and other decisions towards customer requests when commercial team is not available
• Assist in the relationship development of assigned customers
Who we are looking for
We are looking for a flexible, passionate individual, who is customer centric, well versed in freight forwarding processes and shows strong commitment and service driven ‘can do’ attitude. You effectively communicate and have a pragmatic, hands-on attitude. You are capable to handle pressure and apply prioritisation together with a high sense of urgency.

A successful applicant will be able to build a strong relationship with the customer and the team and peers to make sure Damco delivers beyond customer’s expectations and at the same time is able to contribute to the outstanding results and high performance we are aiming for.

Freight Forwarding and/or Logistics experience of more than 2 years.
>Last application date: 27 April 2017.
For further information, please contact: .
Damco is one of the world's leading third party logistics providers specialising in customised freightforwarding and supply chain solutions. The company has about 11,000 employees working in more than 300 offices around the world and a global presence in about 100 countries. Damco is part of the Maersk Group. More information about Damco can be found on www.damco.com.