Team Member

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Team Member
MumbaiLocalCommercial/Sales/Business DevelopmentRef.: AP-105233
GSC is equipped with skills and competencies to seamlessly manage work that has been offshored to the GSCs from across LOCs, CCs and the Centre. The process is set up in a 24*7 environment and the geographic spread of work has been planned solicitously to ensure business continuity. The GSC aids in process simplification along with evaluating opportunities for migrations. Along with the migrations, the PEX mindset has always played a key role in persistently elevating the process performance within the GSC helping move towards business profitability.
We Offer
When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication and the idea that we can achieve more when we all pull together.
Living our values means competing in the market place in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality or religious belief.
Key Responsibilities
Carry out all activities in a manner that will contribute to the achievement of individual and team Key Performance Indicators (KPI’s).
 Assist Team Leader in the coordination of daily activities including monitoring of team productivity and changes in shift/duty arrangements.
 Provide guidance and initial on-the-job training to junior team members. Assist junior members with problem solving and give support in the development of improved competencies.
 Avoid occurrence of errors and take preventive measures to eliminate repetition of errors.
 Process the necessary documentation and online forms in an efficient, cost-effective and lawful manner. Comply with security measures dictated either by law or by clients.
 Follow instructions and implement actions according to administrative policies and procedures.
 Perform administrative tasks as instructed by Support Team Leader.
 Prepare and submit all documents in a timely and accurate manner. Ensure that proper filing of pertinent documents is carried out.
 Adhere to process and account Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) during daily operation.
 Respond to all enquiries in a timely and accurate manner & escalate difficulties as defined in SOPs / IOPs.
 Communicate with ‘clients’ (both internal and external) in such a way as to ensure efficient support and positive relations.
Who we are looking for
Excellent command of spoken and written English.Good communication skill and interpersonal skill, be able to build good working relationship (internal and external).
Organisational and Time management skills: multi-tasking and prioritising, planning work activities efficiently to meet deadlines and high level goals.
 Capacity to handle change, stay open to different ideas, support positive changes.
 Initiative: Identifying what needs to be done and doing it before being asked or before the situation warrants it.
 Excellent analytical and problem solving skills. Can see hidden problems and looks beyond the obvious for answers.
 Drive for Results – Drives for results and success, conveys a sense of urgency and drives issues to closure, persists despite obstacles and opposition.
 Strong Finance and Accounting focus
 Good working knowledge of MS Office products including Word, Excel and PowerPoint.
For further information, please contact: .
The current times show that managing supply chain is key to responding to change and even crisis. At Maersk, this is the big opportunity and an extremely exciting time to integrate global supply chains to benefit the customer, community and lift the society in times of need. From its focus on offshoring opportunities when it was established in 1999, Maersk GSC’s competencies have since grown significantly aiming to put customers at the centre of business. Maersk GSC operates from 7 locations across the world: India - Mumbai, Pune, Chennai, Bengaluru; China ‐ Chengdu; Philippines ‐ Manila; Morocco ‐ Tangier. The GSC comprises of some of the best minds in engineering, digital innovation, finance, commercial, operations and information technology that develop innovative end-to-end solutions providing best in class customer experience.