Claim Handling Assistant

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Claim Handling Assistant
TinglevLocalCustomer ServiceRef.: MC-193204
Maersk Container Industry (MCI) is looking for new colleague in our Global After Sales Network department located in Tinglev, Denmark.
We Offer
A secure job with plenty of opportunity to show your initiative, working in an environment with a global reach. You will be part of the large team at MCI that oversees a fleet of over 260,000 Star Cool® reefer machines in operation around the world. The team embraces all aspects of spare part sales, logistics, training and service.

Working with three other colleagues, your task will be to handle incoming claims submitted by our global Service Providers and various container line depots.

MCI is located in Tinglev in Southern Denmark, close to attractive cities like Sønderborg, Kolding and Flensburg. We have strong local roots but act on a truly global stage. At MCI Tinglev, you will enjoy an informal and supportive atmosphere. We work hard and are aware of our contribution to global trade, but we make sure that we have fun and enjoy working with each other.
Key Responsibilities
As a Claim Handling Assistant, you will be responsible for:

• Reviewing incoming claim reports from our global Service Providers or workshops.
• Improving existing reports and developing new reports in line with established requirements.
• Registering claims and providing administrative support for the team and projects.
• Interacting with suppliers (Service Providers)
• Ad hoc tasks
Who we are looking for
You will have a sound and relevant background in logistics and/or accounting. An interest in technical applications will be a plus.

To do a good job in this position, you need to be able to work with precision and accuracy. Because the work involves considerable complexity, you must be able to demonstrate excellent attention to detail. Your tasks will call for careful adherence to well-defined work processes to ensure repeatable results, so you should enjoy working within defined structures and administrative tasks.

As MCI operates all over the world, you need to be comfortable in an international setting and be sympathetic to different cultures. We expect you to have written and spoken fluency in English. You will also be able to show us strong skills in Excel. The data warehouse and database systems will be a plus.

We will review applications on an ongoing basis until we have found the ideal candidate.
>Last application date: 31 December 2018.
For further information, please contact: Ying Sun in HR by
Maersk Container Industry (MCI) develops and manufactures refrigerated containers, dry containers and the Star Cool refrigeration machine for the intermodal industry, including shipping lines, fruit multinationals and leasing companies. Widely recognised as the most energy-efficient reefer, the Star Cool Integrated reefer features innovative technologies such as Controlled Atmosphere (CA). The company employs around 4,000 employees. It has R&D and engineering test facilities in Denmark, two production facilities in China, as well as a global network of 400 service providers. Building on a heritage of more than 100 years in shipping and strong core values, MCI is part of A.P. Moller - Maersk. Visit