Senior Sales Support Coordinator - Mumbai CFS / IS SAA

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Senior Sales Support Coordinator - Mumbai CFS / IS SAA
MumbaiLocalCommercial/Sales/Business DevelopmentRef.: AT-086978
APM Terminals India Pvt Ltd. is a part of the APM Terminals- a Global Port, Terminals and Inland Services operator comprising of 63 ocean ports and terminals in 39 countries, along with 135 inland services locations in 39 countries; and staffed by 20,300 employees in 59 countries. APM Terminals India Pvt Ltd. comprises of Container Freight Stations with a total bonded yard area of about 2.6 million sq. ft., empty depots in multiple locations with state-of-the-art dry and reefer repair workshops and is backed by a strong trucking fleet to manage shunts and primary transportation. South Asia cluster is powered by a dedicated team of over 300 accomplished professionals who focus on providing best in class integrated solutions in the field of inland container logistics. APM Terminals India Pvt Ltd. has world-class CFS facilities at Nhava Sheva, Chennai, Dadri and Cochin
We Offer
APM Terminals offers tremendous growth, career and leadership opportunities for those with the ambition, drive and dedication to become one of the best. If you see yourself being part of a team that helps the global economy grow through our worldwide network of customers and terminals, then we want to hear from you
Key Responsibilities
Identify and secure business to meet and exceed the revenue, volume and contribution margin targets set for the business unit
Establish and maintain a structured approach to securing business, e.g. through a sales pipeline, transparent pricing policy and sales tariffs
Develop and maintain intimate, yet professional, relationship with customers and decision makers of cargo movements, both in-house and 3rd party
Regularly review the competitive scenario in the local market and identify new business opportunities and areas having future growth potential
Build business analytics through intereaction with customer, available data and market dynamics

Inventory management for all the customer and warehouses including Storage of goods, optimizing proper space with all logistics support and transportation.
Management reporting and analysis with Stock check on a regular basis.
Inventory is maintained & kept in a proper manner with Category wise
All the queries /complaints from the customer are sorted out in a short period of time
A close coorination is kept with the operation staff to avoid the wastage of time and work is not affected.Preparation and submission of stock reports
In Warehouse Management Plans warehouse layout, space pallet allocation & storage optimization.
Train & develop team & keep them updated with changes/additions in procedures & norms
Manage order fulfilment process from order taking through delivery with close Co-ordination from operation team for inbound & outbound activities
Negotiate with suppliers, partners & internal customer for service.
Understand & ensure implementation of Customer Operating Procedures
Ensure stock accuracy & monitor stock regularly
Ensure compliance with stacking norms & storage orientations
Ensure compliance with Indian Laws & regulations governing operations in a warehouse and Ensure safety & security of people & materials

Identify, develop and improve commercial business processes, including systems and SOPs, which enable the business unit to be a market leader on service delivery and customer satisfaction
Coordinate and assist with development of non-commercial business processes to ensure seamless transition between functions. This include coordination with external stakeholders
Compliance with both external regulations and internal values, standards, policies and procedures
Participate in global, regional and local CIS initiatives and special projects as might be required from time to time.
Assist, as required, in all aspects of project implementation
Take active part in promoting a strong HSSE working environment

Work with commercial team towards developing a high performing team, in coordination with the AGM Sales/Business Unit
Attend external seminars on sales, trade shows and share knowledge on ways to improve sales/customer experience
Who we are looking for

MBA in Marketing & Sales/General Management with good hands-on experience in Inventory & Warehouse Management


Commercial Mindset & Understanding of the national & local market in Mumbai/ West India
Analytical Ability & Financial mindset
Business Acumen & Strong understanding of CFS Operations
Sound Knowledge of Mumbai/ West India's EXIM business
Contacts with who is who of EXIM , fluent with shipping/logistics/CFS business


Self-motivated, creative and result orientated
Good communication, negotiation and networking skills
Ability to both work with strategic/tactical issues as well as execute operational tasks
Market insight and network
Fluency in written /verbal English
For further information, please contact: .
At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world. You’ll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace.
APM Terminals is an independent business unit within the Danish Maersk Group – a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries - Join us to achieve even your most ambitious career goals!