Solution Engineer-IMEA

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Solution Engineer-IMEA
MumbaiLocalSupply Chain/Logistics OperationsRef.: DC-087033
We Offer
Becoming part of an exciting company that has a track record of outstanding performance and ambitious aspirations in a growing industry.
• Truly international working environment in a modern working location at our IMEA Regional headquarters in Dubai, UAE.
• Strong emphasis on value and team based leadership and an open and engaging company culture.
• Wide range of international career opportunities and lots of opportunities for personal and professional growth.
• Competitive compensation package including on target bonus system.
Key Responsibilities
The Solution Engineer has accountabilities and responsibilities in two main areas, namely Solution Specific Tasks and Process Specific Tasks.
Solution Specific Tasks
•Develop and maintain solution concepts
•Interpret and analyse gathered customer requirements and translate into a solution proposal
•Configure Solution Building blocks - maximise use of existing solutions already successfully operated
•Quantify the solution resource and implementation requirements e.g. FTE’s, costs, EDI development, facilities, capabilities, equipment/services
•Provide cost analysis and cost projection
•Suggest more efficient alternative(s) to address customer challenges
•Identify and analyse potential configuration gaps
•Work with Product/IT to develop alternative Solutions in case of capability gaps - where applicable
•Participate in customer meetings – if needed
•Outline key risks and potential mitigation options where identified/relevant
•Clearly outline solutions in appropriate formats for presentation to customers and hand-over to the implementation team

Process Specific Tasks
•Act as custodian of sustainable operational quality and efficiency
•Project manage the solution design process to ensure on-time delivery to the client in close collaboration with the Opportunity Manager
•Coordinate with other Centres of Excellence, Centre and Regional Operations, Implementation, IT, Finance, Legal, Vertical Heads and other SME’s as required
•Channel requests for re-engineering, re-development of Solution Building Blocks to CEN product mgt when required
•Channel ideas for product innovation to CEN Innovation and Product mgt functions
•Ensure codification of learning points
•Compare results with qualification sheet to asses qualification accuracy and drive improvements
•Periodically ensure cost and infrastructure data is updated in the Building Blocks for all relevant IMEA countries
•Convert solutions into knowledge sharing material for IMEA commercial teams for best practice sharing (irrespective of whether solution is implemented or not)
Who we are looking for

Experience Required
• 5+ years experience in the analysis, design or operations of International supply chains
• Project management experience
• Min 3 years direct experience in one or more of Damco core industry verticals (Retail, Lifestyle, Chemicals, Technology, Industrial, Government & Defence, Aid & Relief)

• Freight management experience
• Significant international exposure, especially in Asia
• 3+ years experience in designing contract logistics solutions or designing/modelling international supply chains

Skills Required
• Analytical with proficiency in translating complex requirements into tangible solutions
• Excellent listener with effective interpersonal and communication skills
• In-depth understanding of End-to-end International logistics concepts
• Strong financial acumen
• Strong organisational, planning, process & project management skills
• Effective networker and collaborator (preferably with proven success in a matrix setup)
• Advanced MS Excel, Word, Powerpoint
• Written & spoken English

• Fluency in other languages
• Working knowledge of logistics IT systems & associated data flow management
• In-depth knowledge of air and ocean freight

For further information, please contact: .
Damco is one of the world's leading third party logistics providers specialising in customised freightforwarding and supply chain solutions. The company has about 11,000 employees working in more than 300 offices around the world and a global presence in about 100 countries. Damco is part of the Maersk Group. More information about Damco can be found on