Team Lead Applications

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Team Lead Applications
LyngbyLocalITRef.: MD-039203
Maersk Drilling IT is an organisation moving forward in constant development and our Application Support Team is now looking for a skilled team leader; someone who can provide expertise in areas of application/software fixes, tuning, performance monitoring, troubleshooting, deployments and much more. Are you that someone?
We Offer
In Maersk Drilling IT we play a pivotal role in executing the overall strategy of Maersk Drilling. As we have very high ambitions, you can look forward to an exciting and challenging position, where you will be working as team leader of our Application Support Team.

You get excellent opportunities to develop your skills, and you can count on learning more through your assignments as well as training and certification. You will get a mutually binding career plan, ensuring that focus is on your and your development.

Your team consists of 4 IT professionals who cover the whole spectrum of Application and Systems Support to a large community of internal users.

As team leader, you will be working closely with both IT and function areas supporting the management. This gives you the opportunity to develop and maintain relations with key stakeholders, including strategic suppliers.

You will be based in our office in Lyngby, Denmark, and report to the Head of Applications and Operations.
Key Responsibilities
Your overall responsibility will be line management and capability development of your team to deliver an outstanding customer focused service.

In doing so, you support, coach and mentor team members and carry out timely performance management to effectively ensure commitment and fulfilled objectives.

You will be managing the prioritization and allocation of work across the team, providing clear ownership and resolution of incidents/faults logged along with suggestions and improvements to mitigate future incidents.

You also ensure applications/software environments are fully maintained and make sure that quality management processes of the team’s activities are followed.

Finally, you will also be responsible for maintaining and improving application and software support methods, standards, KPIs and SLAs across applications and software.
Who we are looking for
As a minimum you hold a bachelor’s degree in Computer Science, Business Administration, Engineering or a related discipline with an information technology focus. An MBA or equivalent as well as project management experience is desirable.

You have 4-6 years’ experience working with broad-based information in a business setting, and you need to have experience as team leader or similar.

Moreover, experience with business consulting and understanding how to balance cross-functional business initiative is vital.

During your career you have worked extensively with ITIL Service Delivery and Support and preferably have a formal ITIL qualification.

It is a definite advantage if you have experience in software engineering involving development and testing of applications.

Finally, you need to have experience facilitating process improvement workshops and building consensus on a plan for continuous process improvement.

For further information, please contact: .
A.P. Moller - Maersk is an integrated transport and logistics company with multiple brands and is a global leader in container shipping and ports. Including a stand-alone Energy division, the company employs roughly 88,000 employees across operations in 130 countries.